
Photo: Елена Дигилевич/Adobe Stock

Social work services are seeing increasing numbers of people in poverty but understaffing is putting those needing support at risk, as more practitioners struggle with their mental health.
Those were among the findings of a Social Workers Union (SWU) survey of 2,248 members carried out in October 2024 and commissioned by ITV News.
SWU found that 86% of social workers said that services were understaffed, with 80% saying this situation was putting the people they worked with at risk, while 67% said they were unable to refer people on to other services when they needed to.
More referrals of people in poverty
This was in the context of 88% of social workers having seen a rise in the number of people they worked with who were in poverty or seriously struggling financially over the previous three years.
Among children’s social workers, a third had seen their service remove a child or children from their family in the previous three years where financial hardship or poverty was a key contributing factor.
One practitioner said: “This is the case in almost all situations. Poverty leads to stress, leads to mental health difficulties, leads to maladaptive coping mechanisms, such as substance use, as mental health support is poor/untimely, [and] substance use impacts parenting capacity and ability to meet basic needs of a child.”
Similarly, one-fifth of children’s practitioners (21%) said unsafe or inappropriate housing conditions, such as cramped conditions, mould or maintenance issues, had been a key factor in decisions to remove children over the previous three years.
The survey also found a greater proportion of social workers (76%) said their mental health was suffering because of work, compared with 65% in response to a 2022 SWU survey.
Survey results ‘reveal national scandals’
The results came as the Local Government Association’s annual social work health check found practitioners reporting higher levels of need, along with workload pressures.
On the back of the SWU survey results, general secretary John McGowan said: “The findings in this research reveal a series of national scandals. Children suffering in cold damp homes, families torn apart by poverty, councils struggling to provide the services needed to support communities and social workers suffering unsustainable levels of stress and burnout.
“It is time that politicians woke up to the reality of life in the UK today.”
SWU has shared the results with the House of Commons’ energy security and net zero select committee, which is carrying out an inquiry into the cost of energy.